Cancellation Policy

Cancellation policy for Private Tours

Cancellations 4 days or earlier prior to the scheduled tour are subject to a penalty.

Please note Skip the line tickets and reservation strictly not refundable. If you cancel 4 days or earlier prior to the tour we will refund you partially for the price of guide only.

No refund will be provided if you cancel your tour within 4 days prior to the scheduled tour. 

Cancellation Policy for Group Tours at the Vatican

Cancellations 24 hours before or before the scheduled tour are subject to a penalty: we will provide a partial refund, the penalty will be equal to the cost of the tickets previously purchased for you. No refund will be provided if you cancel your tour within 24 hours prior to the scheduled tour. 

No- Show: If you do not show up at the tour or arrived late after the tour departed you lose the tour and we will not be able to offer another tour free of charge.

Cancellation Policy for Group Tours at the Colosseum

Group tours to ancient Rome are strictly not refundable.

No- Show: If you do not show up at the tour or arrived late after the tour departed you lose the tour and we will not be able to offer another tour free of charge. If you arrive late we can offer a special price to reschedule the tour.

Please Note: to access the Colosseum you need to add in your reservation the exact name and last name of all participants in your reservation, child name has to be specified. In case of mistake in writing your name and last name in your reservation,  if the Colosseum tickets controllers denied the access due to the wrong name and last name we decline any responsability and NO REFUND will be provided

Cancellation Policy for Packages with Hotels

Packages with hotels will follow the hotel cancellation policy but private tours and activities are refundable for cancellation up to 7 days prior the arrival date.

Skip the line tickets and reservations are not refundable.

Full refund might occur bank transaction card fees

Privacy: Rome Private Guides by V.I.T S.r.L. uses Plug -in- for the privacy and for the dates protection guarantee by Iubenda

Payments : Rome Private guides by V.I.T S.r.L. uses secure payments system
HTTPS - SSL-64 BIT